Contact information

364 Albert Street, East Melbourne, VIC 3002, Australia

Live chat: See bottom-right of screen
Phone: (03) 9008 6371
Fax: (03) 8678 1266

Opening hours

Our East Melbourne clinic and phone support is open Melbourne time.

Have a question?


Read our Frequently
Asked Questions.


Contact our speedy
support team directly

About us

Elaine Saunders

Doctor Elaine Saunders

Managing Director

Managing Director Dr. Elaine Saunders is an award-winning businesswoman, audiologist and academic. Her accolades include being awarded Asia’s Leading Woman in Healthcare in 2011, the Victorian Pearcey Entrepreneur Award in 2011, and the American Academy of Audiology’s Award for Achievement in Industry in 2010. Elaine was awarded the 2012 Melbourne Award for Contribution to Community by an Individual.

Elaine blogs about hearing and hearing loss at

Peter Blamey

Professor Peter Blamey

Technical Director

Peter Blamey’s inventions are used in hearing aids, cochlear implants and headsets from major international manufacturers. In 2007, he was presented with the American Academy of Audiology’s International Award, and in 2012, Peter was awarded the prestigious Clunies Ross Science and Technology Medal for his research and development of hearing aids.

News and awards

Check out our videos, mentions in the news, and awards.


Customers love our hearing aids.

Hearing science and technology resources

Hearing science

A comprehensive resource on hearing science and an overview on hearing aid function and technology can be found here.

Sound advice

A series of articles on hearing strategies, the science behind audiology, and the technology we use in our hearing aids can be found here.