Use code EXTRA19 for up to $400 off Facett and Opus hearing aid packages. T&C's apply.

Would you like to speak to someone about your hearing or our award-winning hearing solutions? Get in touch!

Our Customer Service team is available to help you online and over the phone between Monday to Saturday 8:30am–5pm, Melbourne time.

The timezone in Melbourne and Sydney is currently UTC+10.

Contact us

1300 443 279
(03) 8595 3033
Live chat
Look for the ‘Blamey Saunders Helper’ tab at the bottom of the page
Postal address
364 Albert St, East Melbourne, VIC 3002

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Clinic opening hours

Melbourne clinic:
Melbourne time.
Sydney clinic:
Sydney time.
Brisbane clinic:
Brisbane time.

Product purchase enquiries

Call 1300 443 279 and press 1

Hearing aid service and repairs

Call 1300 443 279 and press 2

Ordering accessories

Call 1300 443 279 and press 3

You can buy them online on our hearing aid accessories page.

General support

Need help with your hearing aid settings? Want to know how to use IHearYou®? Check out our Support page.