Our support team uses internet and phone-based chat to provide you with unlimited technical and audiological advice.

They can view your hearing aid settings remotely and help set them up for your personal listening needs.

You can connect to our friendly experts from wherever you have a phone or internet connection.

Simply call 1300 443 279, or email

You can also use our live chat feature to speak with a team member right now.

Servicing and Repairs

For servicing and repair of hearing aids please send to our Melbourne office.

Customers love our service


Here are some useful downloads which may help us help you.


Teamviewer is the tool we use to do remote screen-share support.

Download Teamviewer (.exe file)